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{"id":9661519425,"title":"Sideline Outdoor\/Indoor 80017 50\" Wall Mounted Electric Fireplace","handle":"sideline-outdoor-indoor-50-electric-fireplace","description":"\u003ch4\u003eOverview\u003c\/h4\u003e\n\u003ch3\u003eProduct Highlights\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eDesigned to be recessed or wall mounted\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eIncludes log set and crystal\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSlim frame that features a large fireplace viewing area with life-like LED flames that cannot be rivaled by competitors\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eOrange, Blue and orange\/blue combination for the LED flame\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCan be plugged in or hardwired 120V (GFI plug)\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eOverview\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Outdoor\/Indoor Sideline was developed expressly for our customers, who have consistently asked for an outdoor electric fireplace solution. The Outdoor is designed for use on a porch or patio, with a unique blue and orange flame combination, where each color can be used separately or together. This wall-mounted fireplace is designed for hanging on brick, stone or siding. Unlike our standard fireplaces, \u003cstrong\u003ethis unit has no heat option\u003c\/strong\u003e, but is designed for reliable outdoor use. Don't let the \"Outdoor\" in the name stop you from using this fireplace inside the home. The quality of the frame and flame make this ideal for indoor setting as well. This outdoor electric fireplace is perfect for the porch or poolside. At Touchstone we pay attention to our clients, and we develop products around what they look for in a fireplace. This model is exactly that. The Outdoor Sideline is now in stock and ready to ship.\u003c\/p\u003e\n\u003ch3\u003eRealistic Flame\u003c\/h3\u003e\n\u003cp\u003eThe Outdoor Sideline Electric Fireplace is the first Touchstone fireplace with dual color flames. The base colors are blue and orange, and they have a third flame setting where they are combined, creating an even more realistic flame. With five (5) flame settigns and three (3) flame colors, you have 15 possible flame settings. The top setting is a roaring flame, and the bottom setting is a peaceful ember, all controllable from the included remote control. So many Touchstone fireplace customers see our fireplaces at tradeshows and are hesitant to touch the front glass panel. The flameset is so realistic that many think its a gas flame. \u003ca href=\"why-buy-an-electric-fireplace.html\"\u003eRead more\u003c\/a\u003e about the benefits of electric fireplaces.\u003c\/p\u003e\n\u003ch3\u003eMounting and Use\u003c\/h3\u003e\n\u003cp\u003eThe Outdoor Sideline is designed for wall mounting, and can be hung on brick, stone and stucco with the proper mounting screws (please note you will need to supply any specialty hardware required for specific walls). Installation instructions are included with the unit and are clear and easy to understand. The Outdoor Sideline's easily mountable bracket is included and once it has been mounted to your wall, all you need to do is hang and secure your fireplace with the included screws.\u003c\/p\u003e\n\u003ch3\u003eProduct Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWall mounting brackets included\u003c\/li\u003e\n\u003cli\u003eRemote control for flame setting (batteries not included)\u003c\/li\u003e\n\u003cli\u003eBuilt in timer mode for shut off in 30 minutes to 7.5 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp align=\"center\"\u003e \u003c\/p\u003e\n\u003ccenter\u003e\u003c\/center\u003e\n\u003ch4\u003eSpecifications\u003c\/h4\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFrame color: \u003c\/strong\u003eBlack\u003c\/li\u003e\n\u003cli\u003eFireplace dimensions: 50\" W x 17.9\" H x 6\" D\u003c\/li\u003e\n\u003cli\u003eFirebox dimensions (for recessing unit): 47.6\" W x 16.75\" H x 5.25\" D\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping carton dimensions: \u003c\/strong\u003e53.75 in. x 22.3 in. x 29.1 in\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace Weight: \u003c\/strong\u003e45 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping Weight: \u003c\/strong\u003e60 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAmperes: \u003c\/strong\u003e11 and up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/documents\/80017-SidelineOutdoorDimensions.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cimg alt=\"Click to enlarge\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/t\/19\/assets\/description_image_80017-SidelineOutdoorDimensions.jpg?4308513335184512437\" style=\"float: none;\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/files\/80017-OutdoorFireplace.pdf?15349877647654591591\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSideline Outdoor Electric Fireplace Owners Manual\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4\u003eDelivery \u0026amp; Shipping\u003c\/h4\u003e\n\u003ch3\u003eDelivery \u0026amp; Shipping\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.\u003c\/p\u003e\n\u003cp\u003eThese deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.\u003c\/p\u003e\n\u003cp\u003eTouchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.\u003c\/p\u003e\n\u003ch3\u003eShopping in Canada?\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor customers shopping in Canada, \u003c\/span\u003e\u003ca href=\"https:\/\/touchstonehomeproducts.myshopify.com\/pages\/shipping-to-canada\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eplease click here\u003c\/a\u003e\u003cspan\u003e for more information about delivery into Canada.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eReturn Policy\u003c\/h3\u003e\n\u003cp\u003eFor more information regarding our return policy, \u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/returns\/returnpolicy-fireplaces.html\" onclick=\"window.open(this.href, 'mywin', 'left=20,top=20,width=700,height=700,toolbar=0,resizable=1'); return false;\"\u003eplease click here.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch4\u003eWarranty\u003c\/h4\u003e\n\u003ch3\u003eProduct Protection\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN STANDARD 1-YEAR WARRANTY \u003cem\u003e(INCLUDED WITH FIREPLACE PURCHASE)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReplacement of any non-functioning electronic parts\u003c\/li\u003e\n\u003cli\u003eFree Toll Free tech support (888-978-3531)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN EXTENDED 2-YEAR WARRANTY \u003cem\u003e($69)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2-year warranty (2 years full replacement)\u003c\/li\u003e\n\u003cli\u003eReplacement of any non-functioning parts\u003c\/li\u003e\n\u003cli\u003eToll-Free Customer Service \u0026amp; Support (English \u0026amp; Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and\/or assistance from a professional cleaner or a repair technician.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eReviews\u003c\/h4\u003e\n\u003ch4\u003eVideo\u003c\/h4\u003e\n\u003cp\u003eComing Soon!\u003c\/p\u003e","published_at":"2017-06-07T11:20:51-04:00","created_at":"2017-06-07T11:20:55-04:00","vendor":"Touchstone","type":"Electric Fireplace","tags":["Fireplace Width_50 inches","Flame Display_Variable 3 color","Frame Color_Black","Placement_Indoor\/Outdoor Use","Placement_Wall mount"],"price":59900,"price_min":59900,"price_max":59900,"available":true,"price_varies":false,"compare_at_price":99900,"compare_at_price_min":99900,"compare_at_price_max":99900,"compare_at_price_varies":false,"variants":[{"id":35397404609,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"80017","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Sideline Outdoor\/Indoor 80017 50\" Wall Mounted Electric Fireplace","public_title":null,"options":["Default Title"],"price":59900,"weight":24948,"compare_at_price":99900,"inventory_quantity":93,"inventory_management":"shopify","inventory_policy":"continue","barcode":"631361800178"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80017.jpg?v=1498677121","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80017-1.jpg?v=1498677121","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80017-2.jpg?v=1498677121","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/sideline-outdoor-50-electric-fireplace-56.jpg?v=1498677121"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80017.jpg?v=1498677121","options":["Title"],"content":"\u003ch4\u003eOverview\u003c\/h4\u003e\n\u003ch3\u003eProduct Highlights\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eDesigned to be recessed or wall mounted\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eIncludes log set and crystal\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSlim frame that features a large fireplace viewing area with life-like LED flames that cannot be rivaled by competitors\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eOrange, Blue and orange\/blue combination for the LED flame\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCan be plugged in or hardwired 120V (GFI plug)\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eOverview\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Outdoor\/Indoor Sideline was developed expressly for our customers, who have consistently asked for an outdoor electric fireplace solution. The Outdoor is designed for use on a porch or patio, with a unique blue and orange flame combination, where each color can be used separately or together. This wall-mounted fireplace is designed for hanging on brick, stone or siding. Unlike our standard fireplaces, \u003cstrong\u003ethis unit has no heat option\u003c\/strong\u003e, but is designed for reliable outdoor use. Don't let the \"Outdoor\" in the name stop you from using this fireplace inside the home. The quality of the frame and flame make this ideal for indoor setting as well. This outdoor electric fireplace is perfect for the porch or poolside. At Touchstone we pay attention to our clients, and we develop products around what they look for in a fireplace. This model is exactly that. The Outdoor Sideline is now in stock and ready to ship.\u003c\/p\u003e\n\u003ch3\u003eRealistic Flame\u003c\/h3\u003e\n\u003cp\u003eThe Outdoor Sideline Electric Fireplace is the first Touchstone fireplace with dual color flames. The base colors are blue and orange, and they have a third flame setting where they are combined, creating an even more realistic flame. With five (5) flame settigns and three (3) flame colors, you have 15 possible flame settings. The top setting is a roaring flame, and the bottom setting is a peaceful ember, all controllable from the included remote control. So many Touchstone fireplace customers see our fireplaces at tradeshows and are hesitant to touch the front glass panel. The flameset is so realistic that many think its a gas flame. \u003ca href=\"why-buy-an-electric-fireplace.html\"\u003eRead more\u003c\/a\u003e about the benefits of electric fireplaces.\u003c\/p\u003e\n\u003ch3\u003eMounting and Use\u003c\/h3\u003e\n\u003cp\u003eThe Outdoor Sideline is designed for wall mounting, and can be hung on brick, stone and stucco with the proper mounting screws (please note you will need to supply any specialty hardware required for specific walls). Installation instructions are included with the unit and are clear and easy to understand. The Outdoor Sideline's easily mountable bracket is included and once it has been mounted to your wall, all you need to do is hang and secure your fireplace with the included screws.\u003c\/p\u003e\n\u003ch3\u003eProduct Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWall mounting brackets included\u003c\/li\u003e\n\u003cli\u003eRemote control for flame setting (batteries not included)\u003c\/li\u003e\n\u003cli\u003eBuilt in timer mode for shut off in 30 minutes to 7.5 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp align=\"center\"\u003e \u003c\/p\u003e\n\u003ccenter\u003e\u003c\/center\u003e\n\u003ch4\u003eSpecifications\u003c\/h4\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFrame color: \u003c\/strong\u003eBlack\u003c\/li\u003e\n\u003cli\u003eFireplace dimensions: 50\" W x 17.9\" H x 6\" D\u003c\/li\u003e\n\u003cli\u003eFirebox dimensions (for recessing unit): 47.6\" W x 16.75\" H x 5.25\" D\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping carton dimensions: \u003c\/strong\u003e53.75 in. x 22.3 in. x 29.1 in\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace Weight: \u003c\/strong\u003e45 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping Weight: \u003c\/strong\u003e60 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAmperes: \u003c\/strong\u003e11 and up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/documents\/80017-SidelineOutdoorDimensions.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cimg alt=\"Click to enlarge\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/t\/19\/assets\/description_image_80017-SidelineOutdoorDimensions.jpg?4308513335184512437\" style=\"float: none;\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/files\/80017-OutdoorFireplace.pdf?15349877647654591591\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSideline Outdoor Electric Fireplace Owners Manual\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4\u003eDelivery \u0026amp; Shipping\u003c\/h4\u003e\n\u003ch3\u003eDelivery \u0026amp; Shipping\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.\u003c\/p\u003e\n\u003cp\u003eThese deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.\u003c\/p\u003e\n\u003cp\u003eTouchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.\u003c\/p\u003e\n\u003ch3\u003eShopping in Canada?\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor customers shopping in Canada, \u003c\/span\u003e\u003ca href=\"https:\/\/touchstonehomeproducts.myshopify.com\/pages\/shipping-to-canada\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eplease click here\u003c\/a\u003e\u003cspan\u003e for more information about delivery into Canada.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eReturn Policy\u003c\/h3\u003e\n\u003cp\u003eFor more information regarding our return policy, \u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/returns\/returnpolicy-fireplaces.html\" onclick=\"window.open(this.href, 'mywin', 'left=20,top=20,width=700,height=700,toolbar=0,resizable=1'); return false;\"\u003eplease click here.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch4\u003eWarranty\u003c\/h4\u003e\n\u003ch3\u003eProduct Protection\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN STANDARD 1-YEAR WARRANTY \u003cem\u003e(INCLUDED WITH FIREPLACE PURCHASE)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReplacement of any non-functioning electronic parts\u003c\/li\u003e\n\u003cli\u003eFree Toll Free tech support (888-978-3531)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN EXTENDED 2-YEAR WARRANTY \u003cem\u003e($69)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2-year warranty (2 years full replacement)\u003c\/li\u003e\n\u003cli\u003eReplacement of any non-functioning parts\u003c\/li\u003e\n\u003cli\u003eToll-Free Customer Service \u0026amp; Support (English \u0026amp; Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and\/or assistance from a professional cleaner or a repair technician.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eReviews\u003c\/h4\u003e\n\u003ch4\u003eVideo\u003c\/h4\u003e\n\u003cp\u003eComing Soon!\u003c\/p\u003e"}

Sideline Outdoor/Indoor 80017 50" Wall Mounted Electric Fireplace

Product Description
Touchstone's Outdoor/Indoor Sideline was developed expressly for our customers, who have consistently asked for an outdoor electric fireplace solution. The Outdoor/Indoor is designed for use on a porch or patio, with a unique blue and orange flame combination, where each color can be used separately or together.
Item #: 80017
$599.00 $999.00
Maximum quantity available reached.

Product Highlights

  • Designed to be recessed or wall mounted
  • Includes log set and crystal
  • Slim frame that features a large fireplace viewing area with life-like LED flames that cannot be rivaled by competitors
  • Orange, Blue and orange/blue combination for the LED flame
  • Can be plugged in or hardwired 120V (GFI plug)

    Overview

    Touchstone's Outdoor/Indoor Sideline was developed expressly for our customers, who have consistently asked for an outdoor electric fireplace solution. The Outdoor is designed for use on a porch or patio, with a unique blue and orange flame combination, where each color can be used separately or together. This wall-mounted fireplace is designed for hanging on brick, stone or siding. Unlike our standard fireplaces, this unit has no heat option, but is designed for reliable outdoor use. Don't let the "Outdoor" in the name stop you from using this fireplace inside the home. The quality of the frame and flame make this ideal for indoor setting as well. This outdoor electric fireplace is perfect for the porch or poolside. At Touchstone we pay attention to our clients, and we develop products around what they look for in a fireplace. This model is exactly that. The Outdoor Sideline is now in stock and ready to ship.

    Realistic Flame

    The Outdoor Sideline Electric Fireplace is the first Touchstone fireplace with dual color flames. The base colors are blue and orange, and they have a third flame setting where they are combined, creating an even more realistic flame. With five (5) flame settigns and three (3) flame colors, you have 15 possible flame settings. The top setting is a roaring flame, and the bottom setting is a peaceful ember, all controllable from the included remote control. So many Touchstone fireplace customers see our fireplaces at tradeshows and are hesitant to touch the front glass panel. The flameset is so realistic that many think its a gas flame. Read more about the benefits of electric fireplaces.

    Mounting and Use

    The Outdoor Sideline is designed for wall mounting, and can be hung on brick, stone and stucco with the proper mounting screws (please note you will need to supply any specialty hardware required for specific walls). Installation instructions are included with the unit and are clear and easy to understand. The Outdoor Sideline's easily mountable bracket is included and once it has been mounted to your wall, all you need to do is hang and secure your fireplace with the included screws.

    Product Features

    • Wall mounting brackets included
    • Remote control for flame setting (batteries not included)
    • Built in timer mode for shut off in 30 minutes to 7.5 hours.

     

    Specifications

    • Frame color: Black
    • Fireplace dimensions: 50" W x 17.9" H x 6" D
    • Firebox dimensions (for recessing unit): 47.6" W x 16.75" H x 5.25" D
    • Shipping carton dimensions: 53.75 in. x 22.3 in. x 29.1 in
    • Fireplace Weight: 45 pounds
    • Shipping Weight: 60 pounds
    • Amperes: 11 and up

    Click to enlarge

    Sideline Outdoor Electric Fireplace Owners Manual

    Delivery & Shipping

    Touchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.

    These deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

    Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

    Shopping in Canada?

    For customers shopping in Canada, please click here for more information about delivery into Canada.

    Return Policy

    For more information regarding our return policy, please click here.

    Product Protection

    INCLUDED IN STANDARD 1-YEAR WARRANTY (INCLUDED WITH FIREPLACE PURCHASE):

    • Replacement of any non-functioning electronic parts
    • Free Toll Free tech support (888-978-3531)

    INCLUDED IN EXTENDED 2-YEAR WARRANTY ($69):

    • 2-year warranty (2 years full replacement)
    • Replacement of any non-functioning parts
    • Toll-Free Customer Service & Support (English & Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician.

    Coming Soon!

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