Touchstone Replacement Parts

Looking for replacement parts for your Touchstone® Electric Fireplace, TV Lift Mechanism or TV Lift Cabinet?

You can reach our customer service team at our Exton, PA headquarters. Real humans will help you find what you need, Monday through Friday, 8-5 PM Eastern time. Please contact us by phone, live chat or fill out our contact form on the Contact Us page. We look forward to hearing from you!

We Are Here to Help

For your convenience, we offer many ways to get in touch with us.

Frequently Asked Questions

How do I get a replacement remote control for my Touchstone TV Lift or TV Lift Cabinet?

Visit the TV Lift Remote Control page and find your model. Need help? Contact us.

How do I get a replacement remote control for my Touchstone Electric Fireplace?

Visit the Fireplace Replacement Remote Control page and find your model. Need help? Contact us.

How do I pair my replacement TV Lift remote control?

Visit the TV Lift Remote Control page for guides specific to your model. Need help? Contact us.

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