TV Lift Cabinet Shipping, Warranty and Return Policy

Our LTL-Curbside Delivery Service is included in the price of all Touchstone® TV Lift Cabinets and includes the following:

• Lift-gate delivery to curbside at your home or place of business.
• Item will be left in its original packaging.
• The customer is responsible for unpacking cabinet and bringing cabinet into the home.

After your order has shipped, a representative from the shipping company will contact you to schedule delivery of your Touchstone TV Lift Cabinet.

The carrier will provide a date and time window for delivery.

TV and component installation is not part of the delivery. This is the responsibility of the customer.

We will send you an email or SMS (depending on your selected communication preference) with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

Visit the Touchstone Shipping page for full details.

Shipping to Canada

We ship to Canada. You will be responsible for all duties, brokerage fees, taxes and additional shipping charges. Visit the Canada shipping page for more information.

Please visit the Return Policy page for all the details.

STANDARD 2-YEAR WARRANTY (INCLUDED WITH CABINET PURCHASE):

• Replacement of any non-functioning cabinet parts (hinges, handles, lights)
• Free Toll-Free tech support
• Coverage of InfraRed repeaters

STANDARD 5-YEAR WARRANTY (COVERS TV LIFT MECHANISM ONLY)

• Replacement of any non-functioning lift parts
• Toll-Free Customer Service & Support