Touchstone Smart Electric Fireplace WiFi Setup

Touchstone Sideline Elite Smart Electric Fireplace WiFi Set Up

Smart Fireplace Set Up

Touchstone Smart Electric Fireplaces with WiFi connectivity include The Sideline® Elite Smart Electric Fireplace sold after March 1, 2021, The Sideline® Infinity Smart Electric Fireplace and the Chesmont Smart Electric Fireplace collections.

Touchstone WiFi enabled electric fireplaces are powered by the Tuya Smart app. 

NOTE: You can also control the fireplace settings using the included remote control or buttons on the fireplace, without WiFi.

WiFi Disconnects Automatically For Added Safety

As an added safety feature, the WiFi connection will automatically disconnect after **24 consecutive hours of non-use. This helps to ensure the fireplace is not inadvertently turned on by app after an extended period of time.

To re-enable the WiFi connection, simply hold down the FLAME button on the fireplace touchscreen for 15 seconds until the display shows P4. Watch the video for more detailed instructions to re-establish the WiFi connection

To enable your WiFi Smart fireplace technology, view / download the Touchstone Quick Start guide.

This guide offers step by step instructions for:

  • Setting up the Tuya Smart app
  • Pairing your fireplace with the app
  • Adding your fireplace to your WiFi network
  • Using the app to control your fireplace settings


Quick Tips to Get Started

Watch the Set Up Guide video and read the instructions below for guidance on how to set up your WiFi Smart Electric Fireplace.

Step by Step Guide

WiFi Operation: To adjust the fireplace settings with your mobile device and use Amazon Alexa® or Google Home® voice commands, you will need to add the Tuya Smart app to your mobile phone or tablet.

1. Get the Tuya Smart App

2. Set Up the Tuya Smart App

Follow the app instructions to set up and register a Tuya Smart account and sign in to the app. Once you've downloaded the app to your mobile device, open the Tuya Smart App, tap “Register” to register an account, then sign in.

3. Add Your Touchstone® Smart Electric Fireplace to the Tuya Smart App

Sign in with the Tuya Smart account, add the device, and change the device name to the word or phrase you will use for voice commands, i.e. Alexa, turn on the fireplace. We recommend using a simple phrase like "fireplace." You must use your designated phrase, i.e. "fireplace" in your voice commands for Alexa and Google Home to control your fireplace. See more about voice commands below.

4. Pair the Tuya Smart app 

Refer to the Touchstone Quick Start Guide for step-by-step instructions. 

5. Operate the Fireplace Settings with the Tuya Smart App

Once you have completed the Tuya Smart app set up and added your fireplace to your WiFi network, you can operate the fireplace through the Tuya Smart app. 

With the Tuya Smart app, you can:

  • Power the fireplace on and off
  • Adjust the flame color and ember bed color
  • Adjust the flame intensity and speed
  • Turn the heat on or off
  • Set the heat temperature
  • Set the timer 

Set Up Voice Commands For Your Smart Fireplace

With the Tuya Smart app, you can use your Amazon Alexa and Google Home device voice commands to control the power and heat temperature of your connected smart fireplace. You must use the Tuya Smart app to pair your fireplace with your voice command devices. 

For the most up-to-date device pairing instructions, visit the Tuya Smart App website.





Note: The Tuya Smart Google and Alexa guides reference some voice commands that are not currently available. 

Voice Commands to Use

Turn the Fireplace On and Off and Adjust the Heat Temperature

Google Home Voice Commands For Your Fireplace
"Hey Google, turn on <fireplace name>"
"Hey Google, turn off <fireplace name>"
"Hey Google, set heat to <degrees>"

Amazon Alexa Voice Commands For Your Fireplace
"Alexa, turn on <fireplace name>"
"Alexa, turn off <fireplace name>"
"Alexa, set heat to <degrees>"

Reminder, your fireplace name is the phrase you set up in the Tuya Smart app for your fireplace. You must use this exact phrase/fireplace name in your command to your voice-activated device. 

How to Re-enable Your Fireplace's WiFi Connection

After initial set up, your fireplace is designed to automatically disconnect from your WiFi network after 24 consecutive hours of non-use. You can easily re-enable the connection by pressing the FLAME button on the fireplace touchscreen for 15 seconds until the display shows "P4". For more details, watch the reconnection video below.

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