FREE SHIPPING EVERY DAY!

TV Cabinet Support

Help and Service For Your Touchstone TV Lift Cabinet

Thank you for purchasing a Touchstone Motorized TV Lift Cabinet. Our customer service team is here to help you install and operate your TV lift cabinet. You'll find answers to frequently asked questions below.

  • How do I install the lift in my Elevate cabinet? 
    • Watch the corresponding video below for a detailed explanation on how to install the lift. Additionally, this information is also in your user manual.
  • How do I mount my TV in my cabinet?
    • Watch the corresponding video below for a detailed explanation on how to mount your TV. Additionally, this information is also in your user manual.
  • My Whisper Lift II Pro/Pro XL/SlimLift isn't going completely up or down. Why?
    • The most common issue is that the lift needs to be initialized. To do this, watch the corresponding video below. Keep in mind every time the lift loses power (power outage, unplugged, etc), you will need to re-initialize the lift.
  • How do I set the height memory on my Whisper Lift II Pro/Pro XL/SlimLift?
    • Watch the corresponding video below for a detailed explanation on how to set the height memory. Additionally, this information is also in your user manual.
  • How do I pair my wireless remote to my Whisper Lift II Pro/Pro XL/SlimLift?
    • Watch the corresponding video below for a detailed explanation on how to pair your wireless remote. 
  • How do I pair an IR Remote to my Whisper Lift II Pro/Pro XL/SlimLift?
    • Watch the corresponding video below for a detailed explanation on how to pair your IR remote
  • How do I install the IR Repeater kit?
    • Watch the corresponding video below for a detailed explanation on how to install your IR Repeater kit.

TV Cabinet Support Videos

How to install the lift in your Elevate cabinet.

 

How to mount your TV on the lift.

 

How to initialize your Whisper Lift II Pro/Pro XL/SlimLift.

 

How to set the height memory on the Whisper Lift II Pro/Pro XL/SlimLift.

 

How to pair the wireless remote to the Whisper Lift II Pro/Pro XL/SlimLift.

 

How to pair an IR remote to the Whisper Lift II Pro/Pro XL/SlimLift.

 

How to install the IR Repeater kit in your cabinet.

 

How to operate the lights in your cabinet.