Found a better deal on a Touchstone® electric fireplace, TV lift or TV lift cabinet? Call us and we will match it. You can also contact us via Live Chat during business hours or by contact form anytime via the Contact Us page.
You can speak with our staff via phone at 800-215-1990 during business hours, Monday through Friday 9 AM - 5 PM Eastern.
Buy direct from Touchstone Home Products and shop with confidence, knowing you are getting the best price and exceptional service from our U.S.-based sales team.
Based in the Philadelphia, PA area since 2005, Touchstone Home Products, Inc. is a U.S manufacturer and online retailer of Touchstone® brand electric fireplaces, TV lift mechanisms, TV lift cabinets and outdoor heaters.
Our customer service team works in our Exton, PA location and knows the Touchstone® product line intricately. Our in-house sales team can help you select the best product for your needs. We never outsource customer service. When you call, live chat or email us, a real person in Exton, PA answers.
When you purchase direct from Touchstone, you enjoy free, fast shipping on most products. Depending on your location and items purchased, your order will ship from our California or Pennsylvania warehouses. Our team keeps you in the loop with shipping and delivery notifications.
As the manufacturer, we want you to have the best shopping experience. If you find a lower price on one of our products, please contact us. We will match the lower price at the time of purchase under the following conditions:
To request a price match, please call us at 800-215-1990 Monday through Friday 9 AM - 5 PM Eastern.