Service & Support

Touchstone provides a One Year Warranty on all mechanical parts. For replacement or missing parts, contact Customer Service at 1-800-215-1990 or email customerservice@touchstonehomeproducts.com

Need a little help setting up your new Touchstone Cabinet? Click below for our easy to use guides:

For Cabinets Purchased after June 1, 2009

• Elevate TV Lift Cabinet Owner's Manual
• TV Lift Cabinet Owner's Manual
• Mounting and Installing Your TV
• Setting the Security Code
• Set TV Height and Install Components
• Whisper Lift Owners Manual
• Setting the TV Height

For Cabinets Purchased before June 1, 2009

• QuickConnect Set Up
• Remote Control Set Up
• Setting the Security Code
• Retro Fit Kit Instructions

Setting the Security Code

Quick Connect Set Up

Setting the TV Height

VESA Mount Standards for Flat Screen TV's

Not sure if your new flat screen is VESA compliant? Click here for our VESA standards guide.

Customer Service

Touchstone Home Product has experts available Monday-Friday from 8am-5pm PDT for customer service and technical support at 1-800-215-1990.

Customer Service for Product Issues & Technical Support:
Phone: 1-800-215-1990
Email: customerservice@touchstonehomeproducts.com

General Information

For general information questions, contact info@touchstonehomeproducts.com

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