Included in Standard 2-Year Warranty (Included with cabinet purchase):
Replacement of any non-functioning electronic parts
Replacement of any non-functioning lift parts
Free Toll Free tech support (800-215-1990)
Coverage of InfraRed repeaters
Click here to register your warranty
Included in Extended 5-Year Warranty ($199 on fullsize, midsize and bedroom, $249 for fullsize with sides and $149 for Elevates):
Touchstone's 5-year extended warranty covers the cabinet and lift, and is effective the date of your cabinet's delivery.
Toll-Free Customer Service (866-224-6429)
Support (English & Spanish speaking) includes cleaning instructions for and/or assistance from a professional cleaner or a repair technician.
Covers the following:
Manufacturers Defects:
- Including lift motor, lift mechanism, control box, hinges, and hard-wired manual switch.
Accidental Damage:
- Accidental punctures to leather from external causes caused by a single accident (Ellis Trunk and Elevate Vintange Trunk)
- Accidental chipping or gouges to wood and other case good surfaces
- Accidental breakage of glass
- Minor burn marks from a single incident caused solely by cigarette, cigar, or a tobacco pipe
- Liquid marks or rings to wood, wood veneered or wood laminate surfaces caused from household food and beverages, caused by a single incident
- Heat Liquid marks on solid wood, wood veneered or wood laminate surfaces caused from normal household items, caused by a single incident
