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{"id":10268643521,"title":"Duo 80020 Stainless 36\" Wall Mounted Electric Fireplace","handle":"duo-80020-stainless-36-wall-mounted-electric-fireplace","description":"\u003ch4\u003eOverview\u003c\/h4\u003e\n\u003ch3\u003e\u003cstrong\u003eProduct Highlights\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e10 Stunning Flame Colors, including variable log\/crystal color\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eUnit is back lit to provide the room with a warm glow\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYes, it has heat. Built in thermostat for settings between 62° - 86°F\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTouch control panel and IR remote control\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e 10 Log and crystal media options\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePrice includes shipping and delivery costs\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe \u003cspan\u003eDuo Electric Fireplace\u003c\/span\u003e inch fireplace combines a great price with all the features you're looking for in an electric fireplace. This model offers some great new features, including 10 color flame, 10 color logset or crystal media options, touchscreen display and it heats up your room.  The \u003cspan\u003eDuo Electric Fireplace\u003c\/span\u003e provides heat from a vent on the top and bottom of the unit, so the fireplace can be placed in a wall-mounted installation. Touchstone\u003cspan\u003e™\u003c\/span\u003e offers product support with this fireplace. The 10-color flame-set gives you the control to match the flame with your room color palette.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eFlame Description\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eCombining the variable colors of the flame with the colors in the log\/crystal hearth, the Duo Electric Fireplace delivers a unique flame experience. Like most Touchstone\u003cspan\u003e™\u003c\/span\u003e fireplaces, the flames are so realistic some of your friends will think it is a gas fireplace. The touchscreen display just requires a tap to customize the color of the log\/crystal set and flame, so you can match the fireplace to any room setting or mood.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003eProduct Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHeat settings between 62 and 86 degrees F\u003c\/li\u003e\n\u003cli\u003eDesigned for wall mounted installations\u003c\/li\u003e\n\u003cli\u003eRemote control for heat and flame setting (batteries not included)\u003c\/li\u003e\n\u003cli\u003eBluetooth comparability\u003c\/li\u003e\n\u003cli\u003eIf mounting under a wall mounted flat panel TV, mount fireplace at least 12 inches below the bottom of the TV.\u003c\/li\u003e\n\u003cli\u003eDual face plate finish in Black and Stainless Steel (Stainless currently available)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFrame color:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eSilver\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace dimensions:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e36\" wide x 20\" high x 6\" deep\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirebox dimensions:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e32.5\" wide x 18\" high x 5\" deep\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping carton dimensions:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e40 in. x 28 in. x 10 in\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFire Dimensions:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e32\" wide x 12\" tall\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePart number:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e80020\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWatts:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e1,500\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBTU's:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e5,118\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoom Coverage:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e400 ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace Weight:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e45 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping Weight:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e50 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVoltage:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e120v\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAmperes:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e11 and up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eDelivery \u0026amp; Shipping\u003c\/h4\u003e\n\u003ch3\u003eDelivery \u0026amp; Shipping\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.\u003c\/p\u003e\n\u003cp\u003eThese deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone\u003cspan\u003e™\u003c\/span\u003e is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.\u003c\/p\u003e\n\u003cp\u003eTouchstone\u003cspan\u003e™\u003c\/span\u003e sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.\u003c\/p\u003e\n\u003ch3\u003eShopping in Canada?\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor customers shopping in Canada, \u003c\/span\u003e\u003ca href=\"https:\/\/touchstonehomeproducts.myshopify.com\/pages\/shipping-to-canada\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eplease click here\u003c\/a\u003e\u003cspan\u003e for more information about delivery into Canada.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eReturn Policy\u003c\/h3\u003e\n\u003cp\u003eFor more information regarding our return policy,\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/returns\/returnpolicy-fireplaces.html\" onclick=\"window.open(this.href, 'mywin', 'left=20,top=20,width=700,height=700,toolbar=0,resizable=1'); return false;\"\u003eplease click here.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch4\u003eWarranty\u003c\/h4\u003e\n\u003ch3\u003eProduct Protection\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN STANDARD 1-YEAR WARRANTY\u003cspan\u003e \u003c\/span\u003e\u003cem\u003e(INCLUDED WITH FIREPLACE PURCHASE)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReplacement of any non-functioning electronic parts\u003c\/li\u003e\n\u003cli\u003eFree Toll Free tech support (888-978-3531)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN EXTENDED 2-YEAR WARRANTY\u003cspan\u003e \u003c\/span\u003e\u003cem\u003e($69)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2-year warranty (2 years full replacement)\u003c\/li\u003e\n\u003cli\u003eReplacement of any non-functioning parts\u003c\/li\u003e\n\u003cli\u003eToll-Free Customer Service \u0026amp; Support (English \u0026amp; Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and\/or assistance from a professional cleaner or a repair technician.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eReviews\u003c\/h4\u003e\n\u003ch4\u003eVideo\u003c\/h4\u003e\n\u003cp\u003eComing Soon!\u003c\/p\u003e","published_at":"2017-10-06T15:04:29-04:00","created_at":"2017-10-06T13:24:09-04:00","vendor":"Touchstone","type":"Electric Fireplace","tags":["Placement_Wall mount"],"price":24900,"price_min":24900,"price_max":24900,"available":true,"price_varies":false,"compare_at_price":37500,"compare_at_price_min":37500,"compare_at_price_max":37500,"compare_at_price_varies":false,"variants":[{"id":38389443649,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"80020","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Duo 80020 Stainless 36\" Wall Mounted Electric Fireplace","public_title":null,"options":["Default Title"],"price":24900,"weight":22680,"compare_at_price":37500,"inventory_quantity":81,"inventory_management":"shopify","inventory_policy":"continue","barcode":"631361800208"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80020-1.jpg?v=1507310651","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80020-2.jpg?v=1507310652","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80020-3.jpg?v=1507310652","\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80020-4.jpg?v=1507310653"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1817\/4257\/products\/80020-1.jpg?v=1507310651","options":["Title"],"content":"\u003ch4\u003eOverview\u003c\/h4\u003e\n\u003ch3\u003e\u003cstrong\u003eProduct Highlights\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e10 Stunning Flame Colors, including variable log\/crystal color\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eUnit is back lit to provide the room with a warm glow\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYes, it has heat. Built in thermostat for settings between 62° - 86°F\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTouch control panel and IR remote control\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e 10 Log and crystal media options\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePrice includes shipping and delivery costs\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe \u003cspan\u003eDuo Electric Fireplace\u003c\/span\u003e inch fireplace combines a great price with all the features you're looking for in an electric fireplace. This model offers some great new features, including 10 color flame, 10 color logset or crystal media options, touchscreen display and it heats up your room.  The \u003cspan\u003eDuo Electric Fireplace\u003c\/span\u003e provides heat from a vent on the top and bottom of the unit, so the fireplace can be placed in a wall-mounted installation. Touchstone\u003cspan\u003e™\u003c\/span\u003e offers product support with this fireplace. The 10-color flame-set gives you the control to match the flame with your room color palette.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eFlame Description\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eCombining the variable colors of the flame with the colors in the log\/crystal hearth, the Duo Electric Fireplace delivers a unique flame experience. Like most Touchstone\u003cspan\u003e™\u003c\/span\u003e fireplaces, the flames are so realistic some of your friends will think it is a gas fireplace. The touchscreen display just requires a tap to customize the color of the log\/crystal set and flame, so you can match the fireplace to any room setting or mood.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003eProduct Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHeat settings between 62 and 86 degrees F\u003c\/li\u003e\n\u003cli\u003eDesigned for wall mounted installations\u003c\/li\u003e\n\u003cli\u003eRemote control for heat and flame setting (batteries not included)\u003c\/li\u003e\n\u003cli\u003eBluetooth comparability\u003c\/li\u003e\n\u003cli\u003eIf mounting under a wall mounted flat panel TV, mount fireplace at least 12 inches below the bottom of the TV.\u003c\/li\u003e\n\u003cli\u003eDual face plate finish in Black and Stainless Steel (Stainless currently available)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFrame color:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eSilver\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace dimensions:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e36\" wide x 20\" high x 6\" deep\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirebox dimensions:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e32.5\" wide x 18\" high x 5\" deep\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping carton dimensions:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e40 in. x 28 in. x 10 in\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFire Dimensions:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e32\" wide x 12\" tall\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePart number:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e80020\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWatts:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e1,500\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBTU's:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e5,118\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoom Coverage:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e400 ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFireplace Weight:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e45 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipping Weight:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e50 pounds\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVoltage:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e120v\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAmperes:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e11 and up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eDelivery \u0026amp; Shipping\u003c\/h4\u003e\n\u003ch3\u003eDelivery \u0026amp; Shipping\u003c\/h3\u003e\n\u003cp\u003eTouchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.\u003c\/p\u003e\n\u003cp\u003eThese deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone\u003cspan\u003e™\u003c\/span\u003e is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.\u003c\/p\u003e\n\u003cp\u003eTouchstone\u003cspan\u003e™\u003c\/span\u003e sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.\u003c\/p\u003e\n\u003ch3\u003eShopping in Canada?\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor customers shopping in Canada, \u003c\/span\u003e\u003ca href=\"https:\/\/touchstonehomeproducts.myshopify.com\/pages\/shipping-to-canada\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eplease click here\u003c\/a\u003e\u003cspan\u003e for more information about delivery into Canada.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eReturn Policy\u003c\/h3\u003e\n\u003cp\u003eFor more information regarding our return policy,\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"http:\/\/p8.hostingprod.com\/@touchstonehomeproducts.com\/returns\/returnpolicy-fireplaces.html\" onclick=\"window.open(this.href, 'mywin', 'left=20,top=20,width=700,height=700,toolbar=0,resizable=1'); return false;\"\u003eplease click here.\u003c\/a\u003e\u003c\/p\u003e\n\u003ch4\u003eWarranty\u003c\/h4\u003e\n\u003ch3\u003eProduct Protection\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN STANDARD 1-YEAR WARRANTY\u003cspan\u003e \u003c\/span\u003e\u003cem\u003e(INCLUDED WITH FIREPLACE PURCHASE)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReplacement of any non-functioning electronic parts\u003c\/li\u003e\n\u003cli\u003eFree Toll Free tech support (888-978-3531)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"aboutUsOrange\"\u003e\u003cb\u003eINCLUDED IN EXTENDED 2-YEAR WARRANTY\u003cspan\u003e \u003c\/span\u003e\u003cem\u003e($69)\u003c\/em\u003e:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2-year warranty (2 years full replacement)\u003c\/li\u003e\n\u003cli\u003eReplacement of any non-functioning parts\u003c\/li\u003e\n\u003cli\u003eToll-Free Customer Service \u0026amp; Support (English \u0026amp; Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and\/or assistance from a professional cleaner or a repair technician.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eReviews\u003c\/h4\u003e\n\u003ch4\u003eVideo\u003c\/h4\u003e\n\u003cp\u003eComing Soon!\u003c\/p\u003e"}

Duo 80020 Stainless 36" Wall Mounted Electric Fireplace

$249.00 $375.00
Maximum quantity available reached.
Product Description

Item #: 80020

Product Highlights

  • 10 Stunning Flame Colors, including variable log/crystal color
  • Unit is back lit to provide the room with a warm glow
  • Yes, it has heat. Built in thermostat for settings between 62° - 86°F
  • Touch control panel and IR remote control
  •  10 Log and crystal media options
  • Price includes shipping and delivery costs

Overview

The Duo Electric Fireplace inch fireplace combines a great price with all the features you're looking for in an electric fireplace. This model offers some great new features, including 10 color flame, 10 color logset or crystal media options, touchscreen display and it heats up your room.  The Duo Electric Fireplace provides heat from a vent on the top and bottom of the unit, so the fireplace can be placed in a wall-mounted installation. Touchstone offers product support with this fireplace. The 10-color flame-set gives you the control to match the flame with your room color palette.

Flame Description

Combining the variable colors of the flame with the colors in the log/crystal hearth, the Duo Electric Fireplace delivers a unique flame experience. Like most Touchstone fireplaces, the flames are so realistic some of your friends will think it is a gas fireplace. The touchscreen display just requires a tap to customize the color of the log/crystal set and flame, so you can match the fireplace to any room setting or mood.

Product Features

  • Heat settings between 62 and 86 degrees F
  • Designed for wall mounted installations
  • Remote control for heat and flame setting (batteries not included)
  • Bluetooth comparability
  • If mounting under a wall mounted flat panel TV, mount fireplace at least 12 inches below the bottom of the TV.
  • Dual face plate finish in Black and Stainless Steel (Stainless currently available)

Specifications

  • Frame color: Silver
  • Fireplace dimensions: 36" wide x 20" high x 6" deep
  • Firebox dimensions: 32.5" wide x 18" high x 5" deep
  • Shipping carton dimensions: 40 in. x 28 in. x 10 in
  • Fire Dimensions: 32" wide x 12" tall
  • Part number: 80020
  • Watts: 1,500
  • BTU's: 5,118
  • Room Coverage: 400 ft.
  • Fireplace Weight: 45 pounds
  • Shipping Weight: 50 pounds
  • Voltage: 120v
  • Amperes: 11 and up

Delivery & Shipping

Touchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.

These deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

Shopping in Canada?

For customers shopping in Canada, please click here for more information about delivery into Canada.

Return Policy

For more information regarding our return policy, please click here.

Product Protection

INCLUDED IN STANDARD 1-YEAR WARRANTY (INCLUDED WITH FIREPLACE PURCHASE):

  • Replacement of any non-functioning electronic parts
  • Free Toll Free tech support (888-978-3531)

INCLUDED IN EXTENDED 2-YEAR WARRANTY ($69):

  • 2-year warranty (2 years full replacement)
  • Replacement of any non-functioning parts
  • Toll-Free Customer Service & Support (English & Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician.

Coming Soon!

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